Contact Us

Little Cupcake Boxes: Order enquiries: 

Most orders are despatched within 2 working days unless the item is out of stock - in which case we will contact you. If you require delivery of your order sooner please select the Express delivery option as these orders are given priority and Express delivery orders placed before 12 noon (Monday to Friday) are usually despatched the same day. 

If you need to contact us concerning your order please email us at: enquiries@littlecupcakeboxes.com

General enquiries: 

enquiries@littlecupcakeboxes.com
phone: 0845 230 7242

Our offices are open from 9.30 to 5.30 UK time, Monday to Friday but not Public Holidays. Outside these hours any messages will be recorded and responded to, as soon as possible, usually the next working day.

Press enquiries: 

We are delighted to supply samples and high res images for use in editorials. 
Please contact: debbiewren@littlecupcakeboxes.com

Damaged items: 

Any damaged items must be notified to us by email or phone within 5 days of the date of the delivery of your order.

Returns: 

If you are unhappy with your order please contact us in the first instance by email: enquiries@littlecupcakeboxes.com to obtain the address to which returns need to be sent. 

We will refund the cost of your order (excluding delivery) if it is returned to us in perfect condition within 14 days of the date of despatch. Sample packs are available for the main lines. 

Customer Careline: 

If you would like to talk to us about an order which you have received please call our Customer Careline on 0345 230 7242.

Enquiry Form